Recalls

USDA RECALL CLASSIFICATIONS 

Class I: A Class I recall involves a health hazard situation in which there is a reasonable probability that eating the food will cause health problems or death.

Class II: A Class II recall involves a potential health hazard
situation in which there is a remote probability of adverse health consequences from eating the food.

Class III: A Class III recall involves a situation in which eating
the food will not cause adverse health consequences.

View Current Recall List

WHAT TO DO IF YOU HAVE A PRODUCT RECALL

Where to look
If you think you may have a product recall, you can find the most current infomation by visiting U.S. Food & Drug Administration or the U.S. Department of Agriculture.

How do you know for sure
At URM we take recalls very seriously. Our inside sales team will contact you by phone, email, personal letter or your sales representative will contact you as soon as we receive a recall notice. You will always receive a phone call in a Class I recall. If you do not have an email address on file with us and would like to get on our email list, you can sign up here.

What to do with the product
There are different protocols for every recall. When you hear from us, we will instruct you on the proper way to handle it. In some cases product may be returned, picked up or can be thrown away. You will receive a credit on your recalled purchase.

How to contact about a recall 
You may contact us by filling out the form below. This gives us all the information we need to process your recall even more quickly and you can do this at your convenience: 24/7. Or we can be reached by phone, email or fax.


Phone: (509) 467-3669   Fax: (509) 468-9487   Email: cs@urmstores.com


Click below to download one of our product recall forms.

PRINTABLE PRODUCT RECALL CONTACT FORMELECTRONIC PRODUCT RECALL CONTACT FORM